Casino / Live
From RTP and volatility on the slots screen to rollover conditions in your account wallet, this glossary covers the language you meet across our lobby. Read a term here, then go straight to the screen where it appears.
Knowing what a term actually means changes how you move through the lobby. When you see volatility displayed on a slot title from Pragmatic Play or Spadegaming, it tells you how often that game pays out r
The terminology across our platform falls into four practical groups. Knowing which group a word belongs to tells you exactly which screen to open when you need to check it.
Terms like RTP, volatility, payline, multiplier and RNG appear on individual game tiles or inside a game's information panel. On slot titles from Joker or Bigtime Gaming, the info button opens a paytable where these figures are shown if the provider exposes them.
Decimal odds, Asian handicap, over/under and spread are the language of our sportsbook. Cricket markets — including BPL and international fixtures — use decimal format by default. The odds column on each match card is where these terms live and update.
Deposit, withdrawal, e-wallet, Bank Transfer, pending balance and KYC all appear inside your account dashboard. When you process a bKash or Nagad transaction, the status labels shown on the transaction history page use this vocabulary directly.
Rollover, wagering requirement, turnover, eligible games and minimum odds are the terms attached to any active information. These are spelled out in the information's own conditions panel, which you open from the account promo section.
Six foundational terms that appear across slots, live casino tables and crash games on our platform.
RTP stands for Return to Player. It is the percentage of all wagered amounts a game is designed to return over a very large number of rounds. RTP is shown only where the game provider publicly discloses it in the paytable or information panel.
House edge is the mathematical advantage the platform holds on each game type. It is the complement of RTP on slots and is expressed differently on table games such as Roulette Quickspin or Holdem AceHigh, where it reflects the game's fixed rules.
Volatility describes how a slot distributes its payouts across a session. High volatility means less frequent but larger wins; low volatility means more frequent smaller ones. The game tile or info panel shows this where the provider supplies the data.
A wagering requirement — also called turnover — is the total amount you must wager before a conditional balance can be withdrawn. The exact multiplier and eligible games are stated in the terms attached to each information, not applied globally.
A jackpot is the largest prize pool a slot or network game can pay in a single round. Some slots feature a fixed jackpot amount shown in the paytable; others carry a progressive pool that grows with play across the network until it pays.
A live dealer is a real person hosting a casino table — Baccarat, Roulette or card games — via a video stream. You place bets through the on-screen interface while the dealer manages the physical cards or wheel in a studio in real time.
Six terms from the sportsbook, wallet and account verification sections of the platform.
Asian handicap is a form of sports betting where one side receives a virtual head start to level the contest. It eliminates the draw outcome in many cases, giving your stake two possible results instead of three — common on cricket and football markets.
An over/under market asks whether a measurable game stat — runs scored, total goals, match points — will finish above or below a figure the platform sets. You pick over or under; the outcome determines the result of your bet independent of who wins.
Rollover is another name for wagering requirement — the number of times a bonus amount must be turned over in qualifying wagers. Check your information panel for the rollover multiple, which games count and the minimum odds or stake that qualifies.
An e-wallet is a mobile or app-based payment account that holds funds independently of a bank. On this platform, bKash and Nagad are the local e-wallet options. Deposits and withdrawals via these wallets follow the steps shown on the payment screen of your account.
KYC stands for Know Your Customer. It is the identity verification process your account must pass before certain withdrawals are processed. The documents required and the steps to submit them are described on the verification page inside your account settings.
A Bank Transfer withdrawal means the platform sends funds directly to your nominated bank account. The processing steps — and any pending hold related to outstanding wagering conditions — are visible on the withdrawal status screen inside your account dashboard.
Consider a session that starts with a bKash deposit. Once the transaction shows as confirmed on your account dashboard, your wallet balance is live.
Open the info panel on a slot from Joker or Bigtime Gaming. If the provider discloses volatility, it appears as a rating — low, medium or high. That rating guides how long a session the game is designed to sustain at a given stake level.
In the sportsbook, BPL and international cricket fixtures list decimal odds next to each outcome. Multiply your stake by the decimal to find the total return including your stake — a 2.50 decimal on a 200 unit stake returns 500 units if correct.
When you request a withdrawal to Nagad or via Bank Transfer, the account screen will show whether your KYC status is complete. An incomplete status pauses the request until you submit the required documents through the verification tab in settings.
The information panel inside your account shows a turnover progress bar or counter. Each qualifying wager on an eligible game — slots, live tables or listed sportsbook markets — updates the counter until the rollover target is met and the balance unlocks.
If a term on the platform does not match what you read here, or if a label in your account needs clarification, our support team can walk through it with you. Reach out through any of the routes published on the site.
The live chat button is visible on the platform after you sign in. Use it to ask about any term shown on a game tile, table room header or account panel — our team will point you to the relevant screen.
For account-specific questions — particularly around KYC status, wallet transaction labels or information condition language — email support allows you to attach screenshots so the team can respond with precise detail about your account.
The on-site help centre contains written explanations of account steps, payment routes including bKash, Nagad, Rocket and Bank Transfer, and information condition summaries. Browse it for self-service answers before contacting the team.
Practical questions about how the features behind these terms work on the platform.
Open your account and go to the active information section. The conditions panel for each information shows a running counter of your completed turnover against the required total. Only wagers on listed eligible games update that counter.
No. RTP is displayed only where the game provider publishes it. Open the information or paytable panel inside the game itself — if the provider has made the figure available, it appears there. Not every studio from our lobby exposes this figure publicly.
Go to account settings and open the verification tab. Follow the document upload steps listed there. Once submitted, the review status updates in your account. Withdrawals to Nagad or Bank Transfer are processed after verification is confirmed on our side.
Each sportsbook market page includes a small information icon next to the market type. Tap it to read how that handicap line works before committing a stake. The BPL and international cricket sections both carry handicap markets with this label.
A pending balance means your deposit has been received but is awaiting final confirmation between bKash and your account wallet. The status updates automatically — refresh your account dashboard to see the confirmed balance once processing completes.
Disconnections during a live dealer round are handled according to the game round completion rules stated in our terms. Open the terms section from your account menu for the exact procedure — outcomes that complete server-side are settled based on the recorded result.